We welcome feedback on all our services. So if you are unhappy with the service that we provide let us know and we will endeavour to resolve the problem as soon as possible. Our complaint handling policy ensures we will always acknowledge receipt of your query within three working days. 

We will accept complaints via email, telephone, fax or in writing. We will liaise with suppliers on your behalf ensuring that the most satisfactory outcome is available to our customers, keeping you enformed of progress.

You can find our address, telephone number and email address on the contact info page.